| Service Policies (Download PDF) |
| Training | Field Services & Engineering | In-House & Shop Services |
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Advanced Operator Training - On-Site at Broadley-James: The Advanced Operator Training class is run on-site at Broadley-James, using the installed equipment and can include as many system operators as desired. Generally it is best to have about 3 - 4 people so participants can have adequate machine time. The class is instructed by experienced trainers at Broadley-James who do the majority of BioNet installation and BioNet Systems training sessions worldwide. Note: This training session includes multiple days on-site at Broadley-James. It does not include the air travel and related local expenses which will be billed at cost. Scheduling of this training will need to be co-ordinated between system users and Broadley-James. The training can be modified to best suit the needs of your staff.
Instrument Technician and System Metrology Training - Factory Training: The Instrument Technician and System Metrology class is run at our facility in Irvine, CA and is instructed by experienced staff members of Broadley-James. This class is aimed at client Instrument Services staff who desire to learn system service and calibration of the BioNet System. They will be instructed as our own staff would be trained to work on the BioNet Systems. They will be provided with detailed system documentation related to procedures and protocols. This class provides a long-term value to the clients because the technicians are "factory-trained" and able to provide system users with routine calibration and troubleshooting services. Note: This training session includes multiple days on-site at Broadley-James's Irvine, CA factory and may be attended simultaneously by up to three (3) staff persons. It does not include the air travel and related local expenses which will be billed at cost. Scheduling of this training will need to be co-ordinated between system users and Broadley-James. The training can be modified to best suit the needs of your staff. |
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